Thank you for shopping with CampScape LLC. This Shipping Policy outlines how we process and deliver orders within the United States.
1. Shipping Coverage
We currently ship within the United States only.
At this time, we do not offer international shipping or delivery outside the United States.
2. Order Processing
- Orders are processed within 1–2 business days after payment has been successfully confirmed.
- Orders are processed Monday through Friday, excluding weekends and public holidays.
- During peak shopping periods or promotional events, processing times may be slightly extended.
3. Estimated Delivery Time
After your order has been processed, estimated delivery is:
- Standard Shipping: 3–7 business days
Delivery times are estimates only and may vary depending on your location, weather conditions, carrier operations, holidays, or other unforeseen circumstances.
4. Shipping Fees
Shipping charges are calculated at checkout based on your delivery address and selected shipping method.
Any applicable shipping promotions or free shipping offers will be clearly displayed during checkout.
5. Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information.
Please allow up to 24 hours for tracking information to become active after shipment.
6. Incorrect Shipping Information
Customers are responsible for providing accurate shipping information.
If an incorrect or incomplete address is provided, shipping delays, additional carrier fees, or returned packages may occur. Any additional shipping costs resulting from incorrect information may be the customer’s responsibility.
7. Lost, Delayed, or Damaged Shipments
If your shipment is delayed, lost, or arrives damaged, please contact us as soon as possible.
We will work with the shipping carrier to investigate the issue and assist in reaching an appropriate resolution.
8. Order Changes and Cancellations
If you need to modify or cancel your order, please contact us immediately.
Once an order has entered processing or has been shipped, we may be unable to make changes or cancel the shipment.
9. Delivery Responsibility
Orders are considered delivered once confirmed by the shipping carrier at the delivery address provided during checkout.
If a package is marked as delivered but cannot be located, customers should first check with household members, neighbors, or the shipping carrier before contacting us for further assistance.
10. Contact Us
If you have any questions regarding this Shipping Policy, please contact us:
Email: [email protected]
Phone: +1 (501) 261-2950
